Welcome to FeedmeZW! These terms and conditions outline the rules and regulations for the use of FeedmeZW's mobile application and services.
By accessing this app, we assume you accept these terms and conditions. Do not continue to use FeedmeZW if you do not agree to all of the terms and conditions stated on this page.
1. Definitions
"App" refers to the FeedmeZW mobile application.
"We," "Us," "Our" refers to FeedmeZW.
"User," "You," "Your" refers to the individual or entity using our app.
2. User Account
Users must create an account to use certain features of the app.
Users are responsible for maintaining the confidentiality of their account information.
Users agree to provide accurate and complete information during the registration process.
3. Services
FeedmeZW offers food delivery and pickup services from various local restaurants.
We reserve the right to modify or discontinue any part of the service without notice.
4. Order Placement and Acceptance
By placing an order, you make an offer to purchase the selected items.
Orders are subject to acceptance by the respective restaurant.
We may require additional verification or information before accepting any order.
5. Pricing and Payment
Prices for items are displayed in the app and are subject to change.
Payment must be made at the time of order placement.
We accept various forms of payment as indicated in the app.
6. Order Cancellation and Refunds
Orders can be canceled under specific conditions. Please refer to our [Cancellation Policy].
Refunds will be processed according to our [Refund Policy].
7. Delivery
Delivery times are estimates and may vary.
We are not responsible for delays caused by events beyond our control.
8. User Conduct
Users agree not to misuse the app or its services.
Prohibited activities include, but are not limited to, fraudulent orders, harassment, and violation of any laws.
9. Intellectual Property
All content, trademarks, and data on the app are owned by FeedmeZW or its licensors.
Users may not reproduce, distribute, or create derivative works from any content without our permission.
10. Privacy
We collect and use personal information in accordance with our [Privacy Policy].
11. Limitation of Liability
FeedmeZW is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
12. Governing Law
These terms and conditions are governed by the laws of [Zimbabwe, Harare].
13. Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. Changes will be posted on this page.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at +263777015769.
Cancellation Policy
Last Updated: [17 July 2024]
Customer-Initiated Cancellations:
Orders may be canceled within [2 minutes] of placement.
To cancel an order, contact our customer service team at [contact information].
Merchant-Initiated Cancellations:+263777015769
Orders may be canceled by the restaurant due to unavailability of items or other reasons.
Customers will be notified and refunded in such cases.
Refund Policy
Last Updated: [17 July 2024]
Refunds will be processed within 3 business days.
Refunds will be issued to the original payment method.
For any issues, please contact our customer service at +263777015769.
