Refund Policy
Last Updated: [17 July 2024]

At FeedmeZW, we are committed to providing high-quality service and ensuring customer satisfaction. Our refund policy is designed to address any issues you may encounter with your order. Please review the conditions below under which a refund may be issued.

Conditions for Refund
We only offer refunds for orders under the following circumstances:

• Items Arrive Broken, Unusable, Inedible, or Expired:
• If any item in your order is damaged, not fit for use or consumption, or has expired, you are eligible for a refund.
• The Order Was Never Delivered:
• If your order was not delivered, you are entitled to a refund.

Refund Process

• Submission of Refund Request: To request a refund, please contact our customer service team within [number] days of receiving your order. Provide details of the issue and any relevant photos if the items are broken, unusable, inedible, or expired.
• Review and Approval: Our team will review your request and notify you of the approval or rejection of your refund.
• Refund Issuance: Once approved, refunds will be processed within 3 business days and credited to the original payment method used for the purchase.

Contact Us
For any questions or to initiate a refund request, please contact us at:

• Email: feedmezim@gmail.com
• Phone: +263777015769

Thank you for choosing FeedmeZW. We appreciate your understanding and cooperation.